We take Visa, Master, Discover, and American Express card over the phone. 

Please call (831) 457-4422, and (831) 457-4424 where the telphone numbers are needed

or send e-mail to customerservice@shensgallery.com.  

We also accept cashier's check or certified money order. You can also pay through Pay Pal once the purchase amount with the shipping charge has been confirmed. Other types of payment, such as the bank wire, can also be arranged for the purchase amount. Payment for the merchandise is expected at the time of purchase.


We ship internationally and domestically. Local delivery can also be arranged.

Currently we use multiple freight companies for packaging and shipping, including UPS and Fedex. We are constantly striving to find the best shipping rate and the safest way to ship our products to our clients” 

To get a shipping quote, please call (831) 457-4422 during the 11-5 business hours or send e-mail to customerservice@shensgallery.com.

All items are sold As Is. In general, for Internet purchases, store credit is offered for return or exchange within the first two weeks after merchandise has been shipped. The shipping, insurance, and packaging charges will not be credited or refunded. Customers are responsible for all shipping, packing, and insurance charges.

Other cash refund rather than store credit can be arranged prior to the purchase of the merchandise.

No returns are accepted after two weeks.


Contact us     

2404 Mission Street, Santa Cruz, CA 95060   

Phone: (831)457-4422   email: customerservice@shensgallery.com